I am a student

What to do if

How do I know that my anxious reactions are excessive?

Focus on the following signs and their frequency in your usual daily routine.  

Among the basic symptoms (signs) of anxiety are: headache, muscular tension, sweating, unrest, discomfort, tremor, dyspnoea or excessive and accelerated breathing, heart beating and accelerated pulse, irritability, anger, necessity of going to the toilet more often, sickness, dizziness, confusion and feeling depersonalization of oneself or the world, feeling as if I was unreal "in a movie", avoidance behaviour, desire of escape from situations, excessive thinking about situations that have occurred or will occur.   

I am in crisis, what should I do?

Anybody can be in crisis. A crisis is even a natural part of our life. You are probably wondering what to do if you are experiencing an acute crisis.

What is an acute crisis?

An acute crisis is a stressful situation that is so severe and extraordinary that it is not possible to cope with it without help. It can be a strong reaction to internal or external conditions of the person in question. The person may experience loss, mental or physical problems, distressing social economic circumstances, difficult period of time or responds to a certain current social situation. 

What can we help you with?

• Adaptation to university studies, 

• Excessive stage freight, anxiety, worries and other mental health challenges, 

• Repeated misunderstandings and conflicts with other people around, 

• Uncertainty related to selection of the study field and further employability,   

• Therapy as an opportunity for deeper changes, 

• Working on oneself and one´s professional and personal development, 

• Solution of life dilemmas, 

• Long term stress and excessive burden, traumatic events, and experience. 

What are 8 therapeutic meetings?

It is a complex therapeutic service that is free of charge for UHK students and staff. If the problems that you are facing require more time to be dealt with or stabilization, the UHK can offer you support by letting you choose a therapist on the UHK webpage who will deal with your problems and help you to move to follow-up care in case your needs exceed 8 hours of care.  

What is the format of the meeting?

Face-to-face visits and online meetings are possible only upon prior arrangement. The MS Teams application is used for online meetings. You do not have to download the MS Teams desktop application; you can also use the web application.

What language is used during the meeting?

The communication is done either in Czech or English. 

Where is the consultation carried out?

If you do not agree otherwise with the counsellor, all consultations will be held in the consultation room on the fourth floor of the S building – Faculty of Science. 

How do I arrange a consultation?

You will arrange a face-to-face or online meeting with a counsellor in accordance with your preference and information in the profile. If you need to get the counsellors´ response within a week, contact us please at poradna@uhk.cz. If you do not agree otherwise with the counsellor all consultations take place in the consultation room on the fourth floor of the S building – Faculty of Science.  

I am not feeling well, what should I do?

"We all can learn to recognize the signs of worsening mental health and basic gestures that we can use to help ourselves, our family or friends to better handle the situation if necessary. However, if you feel that you cannot help yourselves or your loved ones by yourselves, you can contact professional help." (opatruj.se, 2024)  

You can contact our UHK therapists or the Augustin centre for support directly during the studies. For help signpost go here. 

What can be examples of inappropriate/risky behaviour?

It is such behaviour that is characterized by unequal, unfair and restrictive treatment that does not reflect mutual respect. The mentioned examples serve for orientation, and it is not an exhaustive list. Some other types of inappropriate behaviour that are contrary to the UHK Code of Ethics may occur in the university environment.

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...I witnessed inappropriate behaviour?

If you cannot tell the person that they are behaving inappropriately (direct confrontation may be very difficult, so it is OK if you are looking for other solutions), you can contact the ombudswoman or make a complaint to the UHK Ethics committee (in writing or electronically). You can find the contacts for the ombudswoman here and details about the Committee activities can be found at the website of the UHK Ethics Committee . 

...I do not know how to respond to inappropriate behaviour that I am involved in?

It may be very difficult to respond, and every person may feel a different level of stress in such a situation. However, if you are aware that the behaviour you noticed was not all right and you want to help to prevent it in the future, you can choose one of the following possibilities: 

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...I am not sure what kind of behaviour is inappropriate?

In the enclosed document you can find examples of inappropriate and risky behaviour that will help you with orientation. Upload the file with extended categories of inappropriate/risky behaviour or insert a link. You can also consult it with the ombudswoman.

You have not found an answer to clear your doubts? Are you still unsure how to act?

Do not hesitate to contact us, we will gladly help you.

Do I need to pay for services provided by the UHK Point or Augustin

No, the Augustin centre provides its service free of charge.

Is there the Open Day at the Augustin centre?

Yes, it always takes place during the Open Day of the whole university. 

How do we provide support?

We provide support on the basis of the functional diagnostics results. The functional diagnostics is done during the meeting and the category based on the functional impact of your disability, invalidity or disadvantage is considered.  

Where can I find the Augustin centre?

The Augustin Centre is situated on the fourth floor of building S, room number 74460. 

What is the first step for getting support already during studies?

The first step is contact by email or phone, it is important to provide us with information about your special needs, where you study and in which year you are. After this first phase we will arrange a meeting either online (through MS Teams) or face-to-face according to your preference, where we can discuss your special needs in more detail.