Psychological and Therapeutic Support

FAQ

How do I know that my anxious reactions are excessive?

Focus on the following signs and their frequency in your usual daily routine.  

Among the basic symptoms (signs) of anxiety are: headache, muscular tension, sweating, unrest, discomfort, tremor, dyspnoea or excessive and accelerated breathing, heart beating and accelerated pulse, irritability, anger, necessity of going to the toilet more often, sickness, dizziness, confusion and feeling depersonalization of oneself or the world, feeling as if I was unreal "in a movie", avoidance behaviour, desire of escape from situations, excessive thinking about situations that have occurred or will occur.   

What to do if I am in crisis?

The first step is to know how to recognize a crisis and how to face it (opatruj.se, 2024). You may cry or feel regret or anger, rage, frustration. You may think about ending your life. You may not be able to think rationally. You have experienced something so extraordinarily negative that you can experience shock and denial. You may stop feeling yourself and fully experience the world around you. You may perceive as if you were behind the glass and feel that things outside are happening without you or beyond you. You may not know and not be able to describe how you are feeling, because you do not feel anything at all. If you feel that you cannot control the situation by yourself, it is OK to ask for help. It can be somebody who is close to you or a passer-by. You can call or write to the emergency help line.  

What is an acute crisis?

An acute crisis is a stressful situation that is so severe and extraordinary that it is not possible to cope with it without help. It can be a strong reaction to internal or external conditions of the person in question. The person may experience loss, mental or physical problems, distressing social economic circumstances, difficult period of time or responds to a certain current social situation. 

What can we help you with?

• Adaptation to university studies, 

• Excessive stage freight, anxiety, worries and other mental health challenges, 

• Repeated misunderstandings and conflicts with other people around, 

• Uncertainty related to selection of the study field and further employability,   

• Therapy as an opportunity for deeper changes, 

• Working on oneself and one´s professional and personal development, 

• Solution of life dilemmas, 

• Long term stress and excessive burden, traumatic events, and experience. 

What are 8 therapeutic meetings?

It is a complex therapeutic service that is free of charge for UHK students and staff. If the problems that you are facing require more time to be dealt with or stabilization, the UHK can offer you support by letting you choose a therapist on the UHK webpage who will deal with your problems and help you to move to follow-up care in case your needs exceed 8 hours of care.  

What is the format of the meeting?

Face-to-face visits and online meetings are possible only upon prior arrangement. The MS Teams application is used for online meetings. You do not have to download the MS Teams desktop application; you can also use the web application.

What language is used during the meeting?

The communication is done either in Czech or English. 

Where is the consultation carried out?

If you do not agree otherwise with the counsellor, all consultations will be held in the consultation room on the fourth floor of the S building – Faculty of Science. 

How do I arrange a consultation?

You will arrange a face-to-face or online meeting with a counsellor in accordance with your preference and information in the profile. If you need to get the counsellors´ response within a week, contact us please at poradna@uhk.cz. If you do not agree otherwise with the counsellor all consultations take place in the consultation room on the fourth floor of the S building – Faculty of Science.  

I am not feeling well, what should I do?

"We all can learn to recognize the signs of worsening mental health and basic gestures that we can use to help ourselves, our family or friends to better handle the situation if necessary. However, if you feel that you cannot help yourselves or your loved ones by yourselves, you can contact professional help." (opatruj.se, 2024)  

You can contact our UHK therapists or the Augustin centre for support directly during the studies. For help signpost go here.